Services

IMPLEMENTATION | TRAINING
Defran Systems has developed a detailed Electronic Record Implementation and Training process, which aids in getting all Social Services organizations up and running in the shortest amount of time possible and helps to maximize the client organization’s return on its software investment. Our Implementation and Training Services are more flexible, cost-effective and more rapidly deployed through our integrated team approach and are delivered by a team of highly experienced Business Analysts, Software Architects, Project Managers and Trainers.

CUSTOMER SUPPORT
Defran Systems is committed to providing the highest level of customer support. By using our detailed and easy to navigate customer support tracking system, Evolv-CS administrators and users have direct contact with our entire support team and access to an extensive knowledge base and inter-customer communication message boards.

CONSULTING SERVICES
Organizations of all sizes have access to our experienced consulting staff for projects such as forms design, report writing, contract analysis and set-up and business process analysis and re-engineering.

EDUCATIONAL SERVICES
Defran Systems’ extensive course curriculum is specially designed to help new system users adopt Evolv-CS quickly and help keep seasoned users up to date with new system requirements and learn how to get the most out of Evolv-CS.